Product and process training
When nothing but the best will do for your customers!
In our fast-moving, globalizing world, products, machines, devices and systems require more and more from their suppliers. Greater effort is continuously required for retail sales networks to achieve their utmost and when providing end-users with a pleasant user experience.
To demonstrate the operating principles of a product, device or process we use compelling writing styles, high-end images and engaging product training animations.
Digital and localised data is easy to distribute to all of the necessary market areas in a quick, efficient and affordable manner.
Our service package is particularly useful when
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a new product, machine or device is launched on the markets and an international network of retailers requires the related training
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a supplier’s machines, devices or systems require efficient and precise implementation and user training, regardless of time and place
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working in the production environment requires continuous skills development and updating.
Our services meeting product and process training needs:
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ProSteps Classic
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training material
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quick guides
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induction guides
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process descriptions
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ProSteps Live
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product training animations
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device operation simulations
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online training packages
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Editing and copywriting services
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content production
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proofing
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editing
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ProAdd Classic
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brochures and advertising material for after-sales operations
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Done Soft
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translation and localization of extranet pages
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Done Term
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terminology services for retail networks and product training organizations
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Done Deluxe translations
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training situations
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strategic communication
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Done Classic translations
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internal instructions
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operative communication
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Done Express translations
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urgent, brief bulletins
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